Last updated: March 2026

Sky Therapies (‘we’, ‘our’, or ‘us’) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit skytherapies.ca or contact us about our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact information you provide voluntarily — such as your name, email address, and phone number when you submit a contact form, book a consultation, or send us an email
• Usage data — information your browser automatically sends when you visit our website, including your IP address, browser type, pages visited, and time spent on pages
• Communication records — emails, messages, or inquiry forms you send to us

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and book consultations
• Provide psychotherapy and counselling services
• Send appointment reminders and administrative communications
• Improve our website and services
• Comply with our legal and professional obligations as registered therapists in Ontario

3. Confidentiality and Therapeutic Records

All clinical information shared during therapy sessions is protected by strict professional confidentiality requirements. We follow the standards set by the College of Registered Psychotherapists of Ontario (CRPO) and applicable Ontario legislation, including the Personal Health Information Protection Act (PHIPA). Therapeutic records are kept separate from general business records and are never shared without your explicit written consent, except as required by law.

4. Cookies and Analytics

Our website uses cookies and Google Analytics to understand how visitors interact with our site. This data is anonymized and used only to improve our website. You can disable cookies in your browser settings at any time. We do not sell or share your browsing data with third parties for advertising purposes.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• With your written consent
• As required by Ontario law or regulatory bodies
• With service providers who help us operate our website and practice (e.g., scheduling software, secure email), under strict confidentiality agreements

6. Data Security

We take the security of your personal information seriously. We use industry-standard security measures, including encrypted communications (HTTPS), secure client management systems, and restricted access to personal data. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Under Ontario’s privacy laws, you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Withdraw consent for non-essential uses of your information
• Request deletion of your personal information (subject to our legal obligations)

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Sky Therapies
Phone: 437-889-8427
Email: anna@skytherapies.ca
Website: skytherapies.ca
Location: Ontario, Canada (online practice serving all of Ontario)